Decision Making

Decision Making

Business Improvement

Be more confident in your decision making.
"Good decisions come from experience, and experience comes from bad decisions" - Anonymous

Course Type:



1 day


Who is it for?

This course is intended for managers and team who struggle to make decisions. It is useful for those staff who need to understand the underlying nature of their own responses and want to improve the quality of their decision making.

What is it about?

The ability to make effective decisions is fundamental to leading a team successfully. A manager who can make timely, informed decision based on the information available will gain the faith, trust and respect of their team. This workshop will give any manager decision-making skills and techniques which they can start suing immediately.

What will I get out of it?

  • What is Decision Making
  • Factors that Influence Decision Making
  • Different types of decision
  • Good Decisions and bad Outcomes
  • Reducing the 'Uncertainty Factor'
  • Risking- An important part decision
  • The Decision Tree Tool
  • Working practically on the tool
  • The ‘Force Field’ Analysis Tool
  • Working on the Tool
  • Pareto’s Theory in Decision Making Process

What I will Learn

At the end of this workshop, participants should be able to:

  • Problem-solving steps and problem-solving tools
  • Distinguish root cause from symptoms to identify the right solution for the right problem.
  • Improve problem-solving and decision-making skills by identifying individual problems-solving styles.

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