Coaching &  Mentoring

Coaching & Mentoring

Personal Development

Develop your mentoring and coaching skills
"Mentorship is listening - not teaching. Coaching is 90% attitude and 10% technique" - Anonymous

Course Type:



1 day


Who is it for?

Managers and team leaders who wish to develop their coaching skills by using a range of techniques to get the best from their staff and to promote a company-wide coaching culture.

What is it about?

The temptation when coaching or mentoring someone is to provide the solution to their problem or difficult. This course helps you find ways to hand the issues back to the person and encourage them to find the solutions for themselves.

What will I get out of it?

  • Qualities of a good mentor
  • The mentoring process
  • The mentor’s tool kit
  • The role of a mentor
  • Giving and receiving feedback
  • Practical Session
  • Qualities of a good coach
  • What does the coach do?
  • The process of coaching
  • The ‘Growth Model’
  • Practical Session

    What I will Learn

    • Facilitate the exploration of needs, motivations, desires, skills and thought processes to assist the individual in making real, lasting change.
    • Use questioning techniques to facilitate client's own thought processes in order to identify solutions and actions rather than takes a wholly directive approach.
    • Support the client in setting appropriate goals and methods of assessing progress in relation to these goals.
    • Observe, listen and ask questions to understand the client’s situation.
    • Creatively apply tools and techniques which may include one-to-one training, facilitating, counselling & networking.
    • Encourage a commitment to action and the development of lasting personal growth & change.
    • Maintain unconditional positive regard for the client, which means that the coach is at all times supportive and non-judgmental of the client, their views, lifestyle and aspirations.

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