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Below are a small selection of types of elearning we produce, from compliance to company inductions. Click a demo to see what we could do for you.
Below are a small selection of types of elearning we produce, from compliance to company inductions. Click a demo to see what we could do for you.
A4e is a market leader in global public service reform. Working across all sectors, A4e design, develop and deliver frontline public services that benefit individuals, organisations, businesses and local communities.
A4e Learning & Skills is the direct delivery arm for vocational learning, delivering Apprenticeship programmes, work based learning (QCF & NVQ's), in-house training and vocationally related courses, accredited courses including e-Learning courses. Most training takes place within the workplace, working flexibly to meet the needs of both organisations and individuals.
Sirenna had the privilege to provide A4e with a blended training solution as they introduced the e-Learning and assessment technology, eTrack, to support teaching and learning.
Catherine Fox-Lee
Transformation Manager
We delivered a blended learning model, building on knowledge gained on previous modules. Training all staff from State Vets to Technical Staff, we trained using:
Following the appointment of a Sirenna Programme Manager as the British Councils Head of Business Training Services in August 2014, Sirenna were commissioned to conduct an end to end review of Business Training Services (BTS) service and develop a new Target Operating Model to meet the changing needs of the business. In order to encourage acceptance and embed the improvements over a twelve month period, the new model identified a range of proposed improvements for each phase of the training cycle:
• Training Strategy that supported the British Councils strategic agenda through clearly defined policies and guidelines
• Balanced Funding Model that aligned Investment Programme funding with Business as Usual allocation
• Planning Process that used a clearly defined, flexible approach to provide the demand forecast of the British Councils training requirements
• Training Needs Analysis to apply a standardised methodology for needs based assessments
• Technical Training Standards to apply a standardised process across the BTS Training teams in the UK, EMEA and India
• Resource Requirements to apply a comprehensive resource planning model to ensure capability and capacity were in place to meet demand
• Training Administration to utilise the corporate Learning Management System
• E-Learning Training Design and development to strengthen courseware development skills
• Training Delivery via CIPD qualifications and secondments
• Evaluation via a standardised methodology to provide data to evaluate the effectiveness of the in house and external training
• Management Information to provide accurate and timely MI to monitor the BTS Training and achievement against plan
Andrew Fotheringham
(Director, British Council Corporate Services)
Chartis along with the major insurers across Europe have been heavily involved with streamlining and reengineering their processes to meet the requirements of the regulation. On top of which they have invested in building their own Internal Model to calculate the company’s solvency figure.
With something so new to the market and no roadmap of how to inform 6000 user across Europe about a new regulation, Chartis contracted Sirenna to devise the training and communications solution.
Chartis had a two level objective:
Having performed a comprehensive Training Needs Analysis, Sirenna were able to establish the current level of knowledge for the top tier of the organisation including the Board.
Mapping the results with the requirements of the Solvency II Regulation, Sirenna were able to design a bespoke course for the senior managers and board members at Chartis.
Sirenna provided a multi-language e-Learning module for all staff, hosted on the Talent Connection Learner Management System and the Europe wide Intranet. The course was a highly interactive course and included a quiz to test understanding of the subject.
Roger Aburrow
Compliance Manager.
Working closely with the system architects, Sirenna was able to develop a two hour course that succinctly demonstrated the elements of the online ordering form. Using the web enabled seminar facility, NetMeeting, we were able to:
Ashok Mehra
Service Delivery Manager
(Bangalore India)
Defra are the UK government department responsible for environmental, food and rural policy and regulations in the following areas:
When reforms to the European Common Agricultural Policy (ECAP) impacted on the existing ways of working across DEFRA, new IT systems and training were required to help deliver the Organic Farming, Farm Woodland and Countryside Stewardship Schemes. The new schemes enabled farmers to farm their land in more sustainable ways and map the land use for every acre of land they owned.
With the advent of a brand new computer system to administer the changes, DEFRA chose Sirenna as their training partner to design and deliver their national training programme to support the introduction of the new schemes. Sirenna provided Training Project Management, Training Designers, End User Trainers and Training Administrations to assist and support DEFRA to successfully roll out the project.
With the automation of many of the existing manual processes there was a clear requirement for staff to be trained in the new systems and processes but also a requirement for each individual to understand the new ways of working and how their job roles fitted into the new organisational structure.
Sirenna devised an overarching Training Strategy that took into account the changes in the ways of working, new scheme education, the systems and process training and post training evaluation.
As the main part of the training was classroom based, Sirenna Training Designers created hands-on training modules to enable the benefits of the new processes and ways of working to be clearly demonstrated.
A strong emphasis was placed on the practical sessions reflecting day to day procedures in order to build the confidence of the staff and their familiarity with the system and new processes. A typical user, carrying out casework activities was expected to attend approximately three days training which was delivered on DEFRA sites across the country by fully qualified Sirenna IT Trainers.
Sirenna devised a series of awareness/education events that preceded the systems and process training so that users were aware and enthused about the new ways of working and had a chance to preview the tool that would enable them to work in a completely new and effective manner. All staff who were required to administer the new schemes on the system also received a level of “Scheme Education” in order to understand the scheme objectives and how they operated.
Sirenna Training Administrators maintained a register of users eligible to attend the sessions through regular contact with users and ensured that equipment and software was installed correctly prior to the training event. A master training schedule showing the training courses aligned to the rollout plan was made available online three months prior to the rollout and users were also required to complete a post implementation feedback form on how well the training equipped them for their new job role one month after training had been completed.
David Barker
Environment Stewardship Project Lead
Highways England contracted Sirenna to develop the Network Occupancy Management System (NOMS) blended learning training programme to deliver all the safety critical systems and process training to 500 users across the UK:
Nathan Drysdale
NOMS Project Manager
King’s College London is one of the top 30 universities in the world and was voted the Sunday Times 'University of the Year 2010/11'. It has nearly 23,500 students (of whom nearly 9,000 are graduate students) from 150 countries and approximately 6,000 employees.
King’s has an outstanding reputation for providing world-class teaching and cutting-edge research and is in the top seven UK universities for research earnings and has an overall annual income of £525 million.
In 2009 Sirenna won the contract to manage the design, development and procurement of systems and process training to support the Kings College Learning Academy.
The Learning Academy served the learning needs of KCL staff across the whole of the Kings College estate, ranging from the KCL academic, research and professional staff through to the Enterprise and Applications staff supporting the IT infrastructure.
Kings College recognised that Sirenna specialise in providing flexible managed training solutions for large organisations. Working in partnership with Kings College we were able to:
Having devised the corporate training strategy for the whole organisation, a suite of training deliverables were then created for Kings Schools and Departments. These ranged from the:
Simon Harrison
Head Of Enterprise Applications
Kings College London
Steve Williams
Programme Manager
Sarah Seery
Training Programme Manager
With the advent of new regulation, Novae a leading global insurer who underwrite at Lloyds, implemented a bespoke Boards and Committees software application to provide an electronic copy and audit trail for the FSA of what has occurred within each board meeting.
This programme needed to be delivered quickly to meet an aggressive timescales and in a flexible way. To achieve this, Novae chose to partner with Sirenna. Sirenna’s interactive designers co-write and developed a blended learning programme specifically for staff who were required to use the application, namely the Board members, Non-Executive Directors and Committee Secretaries.
By working closely with the Novae subject matter experts and software house technical architects, Sirenna were able to effectively analyse the existing business processes and design new Standard Operating Procedures (SOPs). This linked Novae’s business processes with the new system. Sirenna training designers then undertook a Training Needs Analysis to map the training requirements for each user group against the changes introduced by Solvency II and their impact on the legacy systems.
Rapid e-Learning tools were used to produce ten short e-Learning modules that were easy to comprehend and compelling for the users. The e-Learning modules were then published as Interactive PDFs and hosted on the Novae Intranet.
Board Members were able to download each training module from the Intranet onto their personal laptops and mobile devises. Having each module as a standalone entity and independent of a Learning Management System ensured that the Board Members and Non-Executive Directors could view the training on the go.
One to One training was also delivered to each Board member and Company Secretary using a secure training environment preloaded with training data support specific, tailored case studies.
Using the Systematic Approach to Training (SAT) and rapid e-Learning software tools meant that it took as little as one week to develop complete, signed-off e-Learning module specifications. A finished suite of e-Learning was scoped, written, designed and assembled in just over two months meeting the strict timelines for the introduction of the regulation by the FSA.
Teresa Furmston
Company Secretary Novae Insurance Group
QBE Insurance Group is one of the world's leading international insurers and reinsurers and operates in 52 countries across the globe. Headquartered in Sydney, Australia, QBE have a presence in all the key insurance markets and are lead underwriters, setting rates and conditions within those chosen markets. They currently hold Standard & Poor’s ‘A+’ rating.
QBE’s European Operations, is active in both the Lloyd’s and company market and offer considerable diversity to the broking community. In addition to the London market, QBE operates from 7 UK-regional centres and has a presence in 20 European countries.
Sirenna undertook the challenge to train all of the users “Just in Time” in that delegates were trained two weeks prior to them receiving their new machine and going live with the new systems. An added complexity was the scheduling of remote users across the UK accessing the new systems and the requirement for the users to be trained in regional training centres.
Sirenna were able to design, develop and deliver an engaging training programme that took into account both the aggressive timeframe and the necessity of training staff in line with the technological rollout.
Sirenna delivered the following training solutions to time and to budget:
The Ministry of Justice (MoJ) is one of the largest government departments, employing around 76,000 people (including those in the Probation Service). The MoJ works to protect the public and reduce reoffending, and to provide a more effective, transparent and responsive criminal justice system for victims and the public. They provide fair and simple routes to civil and family justice.
It has responsibility for different parts of the justice system – the courts, prisons, probation services and attendance centers. They work in partnership with the other government departments and agencies to reform the criminal justice system, to serve the public and support the victims of crime.
They are also responsible for making new laws, strengthening democracy, and safeguarding human rights.
Sirenna supported the national rollout of Libra by:
Martin Brookes
Deployment Manager
Senior Project Manager at Warwickshire County Council
'Off the Streets @ Bumpy' project is a partnership programme aimed at reducing anti-social behaviour involving youths and their use of motorcycles. It saw many organisations coming together to devise and manage this programme.
Sirenna were heavily involved with putting this event together with the National Market Place team and West Yorkshire Police at the National Media Museum in Bradford.Sirenna's solution to this project was to:
PC Graham Lawton
West Yorkshire Police
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