Workplace Support

Workplace Support

From ensuring your Help Desk team is trained to floorwalking after training, we offer a wide variety of mechanisms to support your organisation and your people.

Sirenna offer a variety of workplace support mechanisms to ensure that training is effectively delivered across your organisation. We offer a range of solutions from mentoring/coaching to floorwalking post go live.

Help Desk

We will train your IT Service Desk as the first port of call in supporting your staff.

Champions

Key personnel who will become your super users. These experts in your systems and processes will support staff following training.

Floorwalkers

Floorwalkers will support and assist with the successful implementation of a system. They will be on hand to deal with queries immediately after training has been delivered and troubleshoot any problems that arise.

Online Help

Using automated online help system software, such as RoboHelp, we have designed and implemented HTML online user guidance.

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