Top 5 Common Customer Service Mistakes

Top 5 Common Customer Service Mistakes

We at Sirenna have a belief that ensuring a great customer service is paramount to business success and longevity. This month we have covered the

Read more
The Customer is the Hero

The Customer is the Hero

A common mistake companies make in marketing efforts is positioning their company or product as the hero of the story.     Make the customer

Read more
just listen

Shush…. Just Listen

One of the key qualities of customer service is good communication. Think about…. What makes a good communicator? What are the benefits of effective communication?

Read more
Negative Impression

Negative Impression

‘Professionalism’ describes the qualities, skills, competence and behaviours expected of individuals belonging to any given profession. As the face/voice of your organisation, you will be

Read more
Womens-Day

Why the team at Sirenna Rock!

  • Sirenna Learning
  • About Us
  • 0 Responses
  • March 8, 2017

On International women’s day Sirenna would like to celebrate the women in the team and all the women that we have worked with and will

Read more
customer service

Customer Service

Good customer service helps all of us. Whether you speak to your customers over the phone, or face-to-face, in a restaurant or shop a happy,

Read more